Our full management services are just what you think... ‘full service’.
Let Lava Ridge Property Management LLC (LRPM) work with you on your investment by finding renters, solving tenant issues, collecting late rents, overseeing maintenance, and dealing with legal matters. LRPM handles every aspect of managing your investment. Of course, we understand that this is your investment and your future, so nothing is written in stone… we offer customized services to meet your needs… just ask!
Lava Ridge Property Management uses multiple sources of marketing that begins when a renter gives notice to vacate. Our goal is to have a new renter lined up, before the current renter vacates, minimizing vacancy.
In addition to our proactive approach in initial marketing efforts, our management packages include additional promotional tools to ensure your home has quality exposure to the rental market.
- Professional marketing photos ~ Taken once the home is rent ready
- SEO and social media focused ads
- FOR RENT sign in yard
- Local magazine ads
- Relocation company relationships
- Online presence on all social media platforms
- Online presence on all rental advertising sites
- Lava Ridge website
- Community networking
- Open 6 days a week with 24/7/365 website and customer portal
Our years of experience have given us the skills and knowledge to transition serious rental inquiries into professional and personal tours. Customer service is a high priority in our office.
Finding a renter is more than putting a name to put on a lease agreement. Lava Ridge Property Management does a thorough in-house check on all applicants that includes; verification of jobs, income, current and previous rental/mortgage history along with a credit, eviction, and nationwide criminal check through AMRENT.
Please review our application guidelines and requirements.
Increased deposits or last month’s rent deposit may be offered to applicants whom do not meet our minimum application guidelines and requirements.
We use the best property management software available to ensure timely and efficient collection of all rental payments. With 24/7/365 tenant online portal access, our customers can always see their balance due and make payments.
Lava Ridge Property Management offers a consistent approach with intentional actions toward delinquent renters. We averaged a 95% collection rate on all customers in 2018.
Upcoming feature in 2020 - - tenant rent payments will be reported to credit bureaus which has consistently proven to reduce late payments and ending balances.
Not only does Lava Ridge Property Management offer in house maintenance at an affordable hourly rate for the area, we also have a long list of trusted, licensed and professional vendors. Our top-rated property management software allows us to efficiently track all warranty, repair and preventive maintenance work on your investment while keeping owners informed.
Extensive move in/out inspections with photo documentation in included with all our management packages. Our deluxe packages include monthly drive by inspections and full property annual inspections. Most inspections are performed by two team members from our administrative and maintenance team.
Owners are given access to all property photos through dropbox.
Owners receive detailed monthly financial statements, annual reports and direct deposit of funds. All owners have access 24/7/365 through online owner portals.
Included in our deluxe packages, eviction process is started timely and is not delayed without owner approval. Following all local, state and federal laws – on average evictions can take up to 45 days from delinquency start to complete. In the 10+ years Lava Ridge Property Management has been in business, we have required Sherriff lock out services less than 5 times.
As a licensed property manager, requirements for continuing education are always met along with extensive team training on local, state and federal laws and fair housing guidelines. Our team managers and owner take on-going training and education courses with top-rated industry professionals to stay current in changes. Business, investment and financial training is an important tool at Lava Ridge Property Management as well.
As Lava Ridge grows, we work to upgrade our technologies, increase our online exposure, and simply improve any way we can!
Thank you again for taking the time to inquire about our management services. Hopefully you can see we are dedicated to exceptional customer service and doing the job right! Our services go far beyond what you have read here today and we hope it makes you consider developing a long-term relationship with us. If you have any questions, comments or concerns please do not hesitate to contact us. We hope to hear from you soon!!!